Ramp has received the following error message from your Accounting Provider Netsuite:
Netsuite Sync Error | Unable to save transaction due to an error being reported by the tax calculation engine: Tax Calculation plugin error: Tax regulations setup for the subsidiary associated with the transaction are incomplete. If you want taxes to be calculated for the relevant nexus, you must select a tax engine, otherwise mark the nexus as tax exempt.
Please follow these steps to resolve this error from Netsuite:
- 1. Log into Netsuite (Note only an admin can make this change)
- 2. Go to the subsidiary page
- 3. Mark the Nexus Tax Exempt by checking the box
- 4. Click Save
Raw error message: for your technical team.