Ramp has received the following error message from your Accounting Provider Netsuite:
Needs permission Lists > Tax Details
Please follow these steps to resolve this error from Netsuite:
- Login to an administrator role in NetSuite
- Navigate to Setup → Users → Roles → Manage Roles
- Find the Ramp Accountant Role
- Click Customize
- Name the role "<<company name>>: Ramp Accountant Role"
- Under Lists add "Tax Details Tab" with Full Permission
- Save the role and assign this new role to the user/employee who connected Ramp + NetSuite
- Disconnect NetSuite integration in Ramp
- Reconnect the Ramp integration by reentering script ID and account ID and select Oneworld
- Ensure you select the new Ramp Accountant role when you click allow
Raw error message: Needs permission Lists > Tax Details for your technical team.