Ramp has received the following error message from your Accounting Provider Sage Intacct:
The credit card 'Ramp Card' is not valid
Please follow these steps to resolve this error from Sage Intacct:
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Ensure that you have the access permissions necessary to edit charge cards in Sage Intacct and then log into your account
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Navigate to Applications > Cash Management > Set up > Credit Card
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Click Edit next to the charge card ID that is producing the error in Ramp (Ramp Card in this case)
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Under Credit Card details you will see the field Expiration. Update this field with a date in the future and then Save
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Retry the sync in Ramp
Raw error message: { "message": "Errorno: BL03000113, Description: The credit card 'Ramp Card' is not valid. [Support ID: UGPuVEB032%7EZLBU-P0S7fP-S1GW-cfh4QAAAAc]", "error_code": null } for your technical team.