Ramp has received the following error message from your Accounting Provider Sage Intacct:
Unable to complete transaction. There is no inter-entity relationship defined between X and Y.
Please follow these steps to resolve this error from Sage Intacct:
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Navigate to Sage Intacct and open the Company Console.
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Locate the Inter-Entity Transactions section.
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Ensure that the inter-entity relationship between the entities in question is correctly defined.
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Consult the Sage Intacct support article for detailed configuration steps: Inter-Entity Configuration Guide.
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If further assistance is needed, contact Sage Support for help with configuration.
Raw error message: Unable to complete transaction. There is no inter-entity relationship defined between X and Y. for your technical team.