Ramp has received the following error message from your Accounting Provider Sage Intacct:
Vendor credit sync error: adjustment number required
OR
Unable to sync this vendor credit to sage | enter an adjustment number and try again
Please follow these steps to resolve this error from Sage Intacct:
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Navigate to Accounts Payable, Configuration
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Scroll down to Document Sequence and select the dropdown for AP Credit Adjustments.
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Click Add to add a new document sequence.
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Name it AP Adjustments and choose the sequence length (typically 4)
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Enter a fixed prefix of APADJ and a separator of "-" (optional)
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Click Save
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Click the dropdown for AP Debit Adjustments and select the same sequence (AP Adjustments)
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Click Save to save the AP configuration settings.
Raw error message: Unable to sync this vendor credit to sage | enter an adjustment number and try again for your technical team.