Creating a liability cash account in Acumatica for Ramp

Overview

You'll need a liability cash account in Acumatica to integrate with Ramp. This article will walk you through the steps to create this and help avoid common pitfalls that ensure a smooth setup.

Step-by-Step Instructions

Follow these steps to get set up (you will need to be an admin in your company's Acumatica account):

Step 1: Access the Cash Accounts page

1. Open Acumatica.
2. Search for "Cash Accounts" in the search bar.
3. Click the "+" button to create a new cash account.

Step 2: Configure the cash account

1. Cash Account ID: Type in the desired ID for your new cash account (e.g., 23456). This ID can be any unique number.
2. Account: Select the liability GL account. This GL account can be shared across all entities.
   • Example: Choose a "Credit Card Liability" GL account if available.
3. Branch: Select the branch that corresponds to the Ramp entity. Each Ramp entity should have a different Acumatica branch and a separate cash account.
   • Ensure "Restrict Visibility to Branch" is enabled to prevent accidental use with other branches.
4. Requires Reconciliation:
   • Enable this if you want to use Acumatica's reconciliation feature.
5. Bank Transactions:
   • Ensure "Match Bank Transactions in Batch Payments" is unchecked. This is not used for Ramp integration.
6. Corporate Cards:
   • Ensure "Used for Corporate Cards" is unchecked. Checking this will break the integration.
7. Clearing Account:
   • Ensure "Clearing Account" is unchecked. Checking this will break the integration.

Step 3: Additional settings

1. Description: Add any relevant description for the cash account.
2. Subaccount: If not using a subaccount, type in zeros. Note that the length can vary, but must be filled in.
3. Payment Methods: Leave this blank. Ramp will automatically create and add the necessary payment methods during the first transaction sync.

Step 4: Save and refresh

1. Click "Save."
2. Fully refresh the Ramp page where you set the liability account. This refresh ensures the new account appears in the dropdown for liability account selection.

Additional troubleshooting tips

• If you encounter an error after saving, ensure all required fields are populated, including the subaccount field with zeros if necessary.
• If the new account doesn’t appear in Ramp, double-check that the page has been fully refreshed.

By following these steps, you can successfully create and configure a liability cash account in Acumatica for Ramp integration. If you need further assistance, please refer to our Help Center or contact our Customer Experience team.