EU / UK Entity KYB / KYC Checks

Note: Cardholders may find other articles in the Ramp overview section to be more applicable.

Overview

Ramp uses KYB/C checks to verify legal entities before card issuing in GBP, EUR, PLN, SEK, or DKK can begin. Eligibility depends on the entity's country of registration and issuing currency, as described below.

This article explains the registration-country requirements, who can submit the check, the required entity and key-individual information, and the review process. The requirements also apply to additional products, such as reimbursements and Bill Pay, where noted.

KYB/C for EU/UK

KYB/C overview

GBP eligibility

Customers who are eligible must have a legal entity registered with the government of the United Kingdom.

EUR eligibility

Customers who are eligible must have a legal entity registered with the government of one of the following countries:

• For EUR card issuing: Ireland, the Netherlands, Spain, Germany, France, or Italy.
  • You will only need to complete KYB for one of these entities, and then you will be able to issue EUR-denominated cards to all employees in any EUR country (except Andorra, Kosovo, Monaco, Montenegro, San Marino, Vatican City) or non-EUR European country (except Russia and Ukraine)
• For EUR reimbursements / Bill Pay: EU countries except Denmark, Poland, and Sweden, plus Iceland, Liechtenstein, and Norway
  • You will only need to complete KYB for one of these entities

PLN, SEK, and DKK eligibility

Customers who are eligible must have a legal entity registered with the government of the country matching the issuing currency:

• PLN: Poland
• SEK: Sweden
• DKK: Denmark

Locally funded reimbursements and Bill Pay are not available in PLN, SEK, or DKK. You can still reimburse employees in local currency through the international reimbursements workflow.

KYB/C submission

The person submitting KYB in Ramp must have significant control and management of your business. The primary applicant can invite preparers to help complete the application, but the primary applicant must review and submit it.

This person will have certain administrative rights with respect to card issuing in GBP, EUR, PLN, SEK, or DKK and, where available, reimbursements or Bill Pay. They should be someone with an appropriate level of authority and trustworthiness.

KYB/C review

It will take 3 - 5 business days for our compliance partners to review a KYB/C submission.

If the team determines there is a gap in your submission, you will be asked to resubmit. It is of utmost importance that your submission is complete and accurate to prevent delays.

KYB/C requirements

Entity information

Please have the following information and documents available:

• Legal entity name
• Registration document
• UBO (Ultimate Beneficial Owner) / PSC document showing ownership (if the onboarding entity is part of a chain of ownership, we’ll need an applicable document for both the onboarding entity and the ultimate parent entity to prove ownership top-down)
  • This document should be one of the following:
    • Operating Agreement
      • Must list the Members/owners and their % ownership
    • Cap Table
      • Must be current and certified
      • Must be signed by a company officer
      • Must show ownership percentages and keep names visible for every individual who owns 25% or more
    • Beneficial Ownership Information (BOI) Report (FinCEN)
      • For U.S. entities: as of 2024, many U.S. companies must file a BOI report with FinCEN identifying beneficial owners
  • You can redact personal details for all owners and names for owners who own less than 25%, as long as ownership percentages remain visible for everyone listed
• Registered corporate address confirmation
• Tax ID / registration number
• Company name & address
• Business structure
• Company website / URL
• Merchant category
• Annual revenue
• Estimated headcount
• Entity phone number
• Wise ToS acceptance
• Trust Agreement (if applicable)
• CDD Evidence:
  • Estimated monthly transaction volume
  • Use case countries
  • Detailed use case description
  • Source of Wealth (SoW) information
  • SoW documents (audited financial statements preferred)
  • Business checks

Key individuals

You must submit information about key individuals of the entity. Ramp uses four roles: Beneficial owner, Director, Executive, and Representative. Required roles depend on the products enabled for the entity.

For the EUR and GBP KYB/C flows, select at least one Director, at least one Executive, and one Representative. If no individual directly or indirectly owns 25% or more, confirm that in the form instead of assigning the Beneficial owner role to a director. For PLN, SEK, or DKK card issuing, select at least one Executive and one Representative. One person can hold multiple roles, so you do not need to add the same person more than once.

Please select every applicable role for each individual. An individual can hold any combination of the three non-representative roles, including:

• Beneficial owner, Director, and Executive
• Beneficial owner and Director
• Beneficial owner and Executive
• Director and Executive
• Beneficial owner
• Director
• Executive

You must also select exactly one individual as the Representative. This person is authorized to act for the business in the application.

Important Note: For the EUR KYB/C flow for Bill Pay and Reimbursements, the selected representative will have to complete liveness checks (a quick identity verification) during submission. If the representative is not a director, they must provide proof that they are authorized to act for the business for KYB purposes. In this case, an authorization letter will need to be completed and signed.

Identity verification

The information and documents provided for the person submitting, all Directors, Shareholders, and UBOs will be verified through the following methods:

• Electronic verification (GBG or Onfido, using 1+1 or 2+2 checks)
• Trusted Partner checks (e.g. Edentiti)
• SSN verification (if applicable for U.S. individuals)

Directors

Please have the following information and documents available:

• Full name
• Date of birth
• Country of residence
• Title / Role
• ID (required if the Director is also a beneficial owner, representative, or executive)
• Address
• Address proof (required if the Director is also a beneficial owner, representative, or executive)
• Email
• Phone

Beneficial owners (if applicable)

Please have the following information and documents available:

• Full name
• Date of birth
• Country of residence
• Title / Role
• Identity document
• Home address
• Address proof (if required)
• Email
• Phone

Note: the same information above will also be collected for the person submitting.

Frequently asked questions

What Ramp role does the submitter need?

• No specific Ramp role is required. The submitter must have significant control and management of the business and access to the relevant entity and product in Ramp.

Does the information I enter save?

• Business information is saved when you select Continue. Key individual information is saved when you select Submit for that individual.
• You can return to the form later, but edits that you have not submitted are not saved.

How long will it take for the KYB/C check to be reviewed?

• 3–5 business days
• If the team determines there is a gap in your submission, you will be asked to resubmit
• It is of utmost importance your submission is complete and accurate to prevent delays

Which agreements apply to the KYB/C check?

• Europe Payment Card Supplement
• Stripe Issuing Accountholder Agreement ( EU or UK )
• Stripe Privacy Policy
• Ramp Privacy Policy
• Wise Customer Agreement (EU or GB)
• Wise Privacy Policy