Cardholders may find other articles in the Ramp overview section to be more applicable.
Overview
Ramp Plus is billed using per-user pricing. Once Ramp Plus is enabled for your business, all users with internal roles will be reflected in the bill. You will not be billed for external roles; Ramp's external roles are guest, auditor, and accounting firm.
How it works
When you'll be billed
You will be billed for the first time on the billing date in your contract or the day your Ramp Plus free trial expires if you have a free trial. Your free trial expires one month from the day you sign up for Ramp Plus.
Note: We currently do not have a path to change billing dates for plus statements.
- Monthly Plans will automatically renew on the same calendar day each month. For example, if the first day you are billed for Ramp Plus is March 7th, you will be billed again on the 7th of each month.
- Annual Plans will automatically renew on the same calendar day each year. Due to Ramp Plus’ usage-based pricing, you will also receive monthly statements that account for any seat count additions while on an Annual Plan. You will also receive bills each month on the monthly anniversary of your initial purchase to account for adjustments to your seat count while on an Annual Plan. For example, if the first day you are billed for Ramp Plus is October 12th, your Ramp Plus plan will automatically renew again on October 12th each year. You will also get a new statement each month on the 12th that will reflect any changes to your seat count.
Canceling your Ramp Plus Subscription
You can cancel your Ramp Plus plan at any time, and you will continue to have access to Ramp Plus until your cancellation takes effect at:
- the end of your billing period for Monthly Plans
- or the end of your paid period for Annual Plans
Frequently Asked Questions (FAQs)
- Am I prepaying for the remainder of the year?
- How do credits work?
- How does proration work?
- What happens if I add a paid role?
- What is the difference between monthly and annual billing?
- Is Ramp Plus subject to sales tax?
- What if I am a tax-exempt business?
- What currencies can you use to pay your Ramp Plus statement?
- How does billing work for multi-entity companies?
Am I prepaying for the remainder of the year?
If you select an Annual Plan, you are paying for your entire annual Subscription Term upfront. Please see What happens if I add or remove a paid role? for more details about how changes to your seat count are accounted for.
How do credits work?
Ramp Plus credits can only be used on future Ramp Plus bills. They are not transferable and can not be used on other Ramp products, including to pay Ramp Flex fees or your Ramp Card statement. Ramp Plus has no cash value.
How does proration work?
Ramp is committed to providing fair pricing for Ramp Plus. This means that we will prorate your subscription fees to account for the time a user was added to Ramp Plus.
Proration is based on the amount of time remaining in both the current billing period and the Subscription Term when a change to your seat count is made. For more information, please see What happens if I add a paid role?
What happens if I add a paid role?
Additions to your seat count during a billing period will be reflected in the following statement. Changes to your seat count will take effect at the end of each day.
Monthly Plans
If you add a seat, you will be charged a prorated amount of your monthly price based on the number of days remaining in the billing period.
Example: You are paying $15 per seat per month on a Monthly Plan and have 21 users on Ramp Plus. 11 days into your billing period, you add 2 seats. At the end of your billing period, your next statement will have the following line items:
- ($15 per month) x (21 seats) x (1 month) = $315 in new charges for the following month’s Ramp Plus plan.
- ($15 per month) x (2 new seats) x (19/30 days remaining) = $19 in new charges for the prorated amount for the new seats.
- Your total amount owed will be $315.00 + $19.00 = $334.00 + applicable sales tax
You now have 23 paid seats for the remainder of the monthly contract period (19 days remaining). Removing a user does not result in any credits or refunds.
Annual Plans
If you add a seat, you will be charged a prorated amount of your monthly price based on the number of days remaining in the billing period plus the full monthly price for the remaining number of months in your Subscription Term.
Example:
You are paying $12 per seat per month on an Annual Plan and have 20 seats. It is 3 months into your Annual Plan. 10 days into your fourth billing period, you add 3 seats. At the end of your fourth billing period, your statement will have the following line items:
- ($12 per month) x (3 seats) x (20/30 days remaining) + ($12 per month) x (3 seats) x (8 months remaining in your Annual Plan) = $312 in new charges
- Your total amount owed will be $312.00 + applicable sales tax
You now have 23 paid seats for the remainder of the annual contract period (8 months remaining). Removing a user does not result in any credits or refunds.
What is the difference between monthly and annual billing?
Ramp currently offers two ways to pay for a Ramp Plus subscription: a Monthly Plan and an Annual Plan.
Monthly Plan - You will be billed at the beginning of each billing period for the number of seats you have enrolled in Ramp Plus at your monthly price. Any additions to your seat count will be reflected in your next statement.
Annual Plan - You will be billed upfront for one full year of Ramp Plus for the number of seats you have enrolled in Ramp Plus at a discounted monthly price. Any additions to your seat count will be reflected on your next monthly bill.
Please see What happens if I add or remove a paid role? for more details.
Is Ramp Plus subject to sales tax?
Individual states have different laws governing how software products, such as Ramp Plus, are taxed. Ramp uses your business address to determine whether Ramp Plus is subject to sales tax in your jurisdiction.
What if I am a tax-exempt business?
Submit your tax exemption documents (e.g., certificates and IDs), and our support team will exempt your business after reviewing them. We will process a refund if sales tax has already been charged.
What currencies can you use to pay your Ramp Plus statement?
At this time, you are only able to make payments toward your Ramp Plus statement in USD.
How does billing work for multi-entity companies?
Ramp Plus is enabled at the business level but is billed at the entity level. This means that if a business enables Ramp Plus, all its entities will automatically enroll in Ramp Plus. Below are some more details about how Ramp Plus billing works for multi-entity businesses:
- Sales tax is computed using the business’ address, not the addresses of individual entities
- Ramp Plus statement credits exist on an entity level. This means that Ramp Plus statement credits for a single entity cannot be transferred to another entity. For example, if Entity A has excess Ramp Plus statement credits, they cannot be transferred to Entity B to pay its statement.
- Multi-entity businesses can set up separate bank accounts