Overview
Ramp offers a comprehensive notification system that keeps you informed about various activities on the platform through SMS, email, and push notifications.
Note: Some notifications are mandatory due to legal obligations, agreements, or requirements from financial institution partners.
Manage your notification preferences
Go to Settings → Personal settings → Notifications to manage your preferences.
Depending on your role on Ramp, you can manage different types of notifications:
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Personal activity: Cardholders can set preferences for when and how Ramp reminds them about things related to their activity on Ramp. This includes when to submit receipts for your own transactions, any applicable approvals (reimbursements, cards, Bill Pay), reminders, and any Bill Pay alerts.
- Company activity: Admins, card managers, and business owners can manage different notifications related to the company’s activity on Ramp. This includes an email digest (options to receive the digest daily or weekly), savings updates, teammate activities, savings insights, spend reports, and notifications about missing items.
Frequently Asked Questions (FAQs)
Can I turn off all notifications?
Some notifications are mandatory due to legal obligations, agreements, or requirements from financial institution partners. These notifications cannot be turned off.
How can I identify emails that allow me to manage my notification preferences?
Emails that allow you to manage your notification preferences will have a link at the bottom that says Update notification preferences.
What should I do if I'm not receiving notifications that I've subscribed to?
Check your spam or junk mail folder to ensure that the notifications aren't being filtered. If the issue persists, contact Support for assistance.