Ramp
Check out our Onboarding Resources
Come check out our weekly Platform Overview sessions, where a Ramp expert will walk through the platform and answer your questions, or browse our on-demand onboarding resources broken out by role and product.
Categories
Popular articles
-
Ramp Admin guide
Note: This article primarily applies to Ramp Administrators.Cardholders may find Getting started as a User to be more applicable. Welcome! Welcome to Ramp, the most powerful spend management platform. The resource below will tell you all you need...
Read more
-
Bill Pay set up
Overview Paying bills with Ramp Bill Pay is fast. Setting it up is even faster. In this guide we'll go over the basics, and provide some helpful recommendations on configuring Ramp to best meet your needs. Jump to: Set up accounting Choose your ...
Read more
-
User roles overview
Note: This article explains the different functionalities of user roles. Editing a user's role gives more details on how to change a user's role. Overview Ramp provides a range of user roles and permissions, allowing companies to manage their fin...
Read more
-
User role deep-dive: View-only admin
Overview The View-only admin is a user role for users who need the ability to view but not edit all data within Ramp. Previously, this level of data access was only available to Admins. Below are some personas that would be a good fit for this ro...
Read more
-
Updating user information in Ramp
Overview This article will cover how you can keep Ramp user information up to date. Jump to: What information is included in a Ramp user profile? What parts of my Ramp profile can I update? How do I update my own profile? What parts of another us...
Read more
-
Activating a physical card
Overview We understand that activating your card is an important step in getting started with Ramp. We want to make this process as easy as possible. Below are three easy methods to activate your card and start using it for your business expenses....
Read more
-
Transaction declines
Overview Receiving a message that your transaction has been declined can be frustrating and inconvenient. Below are some common reasons for transaction declines and steps you can take to address them. How to View Declined Transactions As a Card...
Read more
-
Pending charges - FAQs
Overview A pending charge is a charge that has been authorized, but has not yet cleared. This can happen when a merchant is waiting to finalize the charge amount, when a payment is made outside of business hours, or when a travel merchant is putti...
Read more