Ramp
Check out our Onboarding Resources
Come check out our weekly Platform Overview sessions, where a Ramp expert will walk through the platform and answer your questions, or browse our on-demand onboarding resources broken out by role and product.
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Popular articles
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Ramp Admin guide
Note: This article primarily applies to Ramp Administrators.Cardholders may find other articles in the Getting started section to be more applicable. Welcome! Welcome to Ramp, the most powerful spend management platform. The resource below will t...
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Bill Pay set up
Overview Paying bills with Ramp Bill Pay is fast. Setting it up is even faster. In this guide we'll go over the basics, and provide some helpful recommendations on configuring Ramp to best meet your needs. Jump to: Set up accounting Choose your b...
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Activating a physical card
Overview We understand that activating your card is an important step in getting started with Ramp. We want to make this process as easy as possible. Below are three easy methods to activate your card and start using it for your business expenses....
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Card declines
Overview Receiving a message that your card payment has been declined can be frustrating and inconvenient. Below are some common reasons for card declines and steps you can take to address them. How to View Declined Transactions As a Cardholder...
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Pending charges - FAQs
Overview A pending charge is a charge that has been authorized, but has not yet cleared. This can happen when a merchant is waiting to finalize the charge amount, when a payment is made outside of business hours, when a travel merchant is putting ...
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User roles overview
Note: This article explains the different functionalities of user roles. Editing a user's role gives more details on how to change a user's role. Overview Ramp provides a range of user roles and permissions, allowing companies to manage their fin...
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