Ramp
Check out our Onboarding Resources
Come check out our weekly Platform Overview sessions, where a Ramp expert will walk through the platform and answer your questions, or browse our on-demand onboarding resources broken out by role and product.
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Ramp Admin Guide
Welcome! Welcome to Ramp, the most powerful spend management platform. The resource below will tell you all you need to know to get started. For more information on how to setup Ramp, check out: Getting Started As an Admin Jump to: Understandi...
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Activating a Card
Ramp makes it super simple to activate your physical card once it arrives in the mail. Before you activate your card, you will need to complete your Ramp account onboarding (make sure you've accepted your invite and followed the subsequent steps t...
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Card Declines
Your card can be declined for several reasons. Below are a few common reasons and how you can get it resolved. The transaction puts your card's balance above its limit. If the transaction amount is higher than the remaining balance on your card i...
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What are pending charges?
What is a pending charge? A pending charge is a charge that has been authorized, but has not yet cleared. This can happen when a merchant is waiting to finalize the charge amount, when a payment is made outside of business hours, when a travel mer...
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User Roles Overview
1. Admins & Owners Business Owner and Business Admin roles have the same permissions, and are the super-users of Ramp. They are accountable for managing business-level considerations for your company's Ramp account. As a result, Admins have access...
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Bill Pay Setup
Turning on Bill Pay Paying bills with Ramp Bill Pay is fast. Setting it up is even faster. Navigate to the Bills tab to get started! Jump to: Setup Accounting Choose your bank account Create approval layers and assign an AP Clerk Setup automati...
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