EU / UK Entity KYB / KYC Checks
Note: Cardholders may find other articles in the Ramp overview section to be more applicable.
Overview
Ramp uses KYB/C checks to verify legal entities before card issuing in GBP, EUR, PLN, SEK, or DKK can begin. Eligibility depends on the entity's country of registration and issuing currency, as described below.
This article explains the registration-country requirements, who can submit the check, the required entity and key-individual information, and the review process. The requirements also apply to additional products, such as reimbursements and Bill Pay, where noted.
KYB/C for EU/UK
KYB/C overview
GBP eligibility
Customers who are eligible must have a legal entity registered with the government of the United Kingdom.
EUR eligibility
Customers who are eligible must have a legal entity registered with the government of one of the following countries:
- For EUR card issuing: Ireland, the Netherlands, Spain, Germany, France, or Italy.
- You will only need to complete KYB for one of these entities. You can then issue EUR-denominated cards to employees in EU countries, Iceland, Liechtenstein, and Norway.
- For EUR locally funded reimbursements: EU countries, plus Iceland, Liechtenstein, and Norway
- For EUR Bill Pay entity verification: the same countries except Denmark, Hungary, Poland, Romania, and Sweden
- You only need to complete KYB for one eligible entity
PLN, SEK, and DKK eligibility
Customers who are eligible must have a legal entity registered with the government of the country matching the issuing currency:
- PLN: Poland
- SEK: Sweden
- DKK: Denmark
For eligible businesses, entities in Poland, Sweden, and Denmark can fund and pay reimbursements in PLN, SEK, and DKK, respectively. See Fund reimbursements in local currency for plan, Reimbursements subscription, integration, and setup requirements.
PLN, SEK, and DKK are not supported as Bill Pay funding-account currencies. Eligible businesses can still pay vendors in these currencies by international bank transfer from a supported funding currency. Availability depends on international payments onboarding, supported recipient bank details, and the available currency corridor. You can also reimburse employees in local currency through the international reimbursements workflow.
KYB/C submission
The person submitting KYB in Ramp must have significant control and management of your business. The primary applicant can invite preparers to help complete the application. Invited preparers with edit access can also submit applications that include card issuing and Bill Pay.
This person will have certain administrative rights with respect to card issuing in GBP, EUR, PLN, SEK, or DKK and, where available, reimbursements or Bill Pay. They should be someone with an appropriate level of authority and trustworthiness.
KYB/C review
It will take 3 - 5 business days for our compliance partners to review a KYB/C submission.
If the team determines there is a gap in your submission, you will be asked to resubmit. It is of utmost importance that your submission is complete and accurate to prevent delays.
KYB/C requirements
Entity information
Please have the following information and documents available:
- Legal entity name
- Registration document
- UBO (Ultimate Beneficial Owner) / PSC document showing ownership (if the onboarding entity is part of a chain of ownership, we’ll need an applicable document for both the onboarding entity and the ultimate parent entity to prove ownership top-down)
- This document should be one of the following:
- Operating Agreement
- Must list the Members/owners and their % ownership
- Cap Table
- Must be current and certified
- Must be signed by a company officer
- Must show ownership percentages and keep names visible for every individual who owns 25% or more
- Beneficial Ownership Information (BOI) Report (FinCEN)
- For U.S. entities: as of 2024, many U.S. companies must file a BOI report with FinCEN identifying beneficial owners
- Operating Agreement
- You can redact personal details for all owners and names for owners who own less than 25%, as long as ownership percentages remain visible for everyone listed
- This document should be one of the following:
- Registered corporate address confirmation
- Tax ID / registration number
- Company name & address
- Business structure
- Company website / URL
- Merchant category
- Annual revenue
- Estimated headcount
- Entity phone number
- Wise ToS acceptance (when shown during submission)
- Trust Agreement (if applicable)
- CDD Evidence:
- Estimated monthly transaction volume
- Use case countries
- Detailed use case description
- Source of Wealth (SoW) information
- SoW documents (audited financial statements preferred)
- Business checks
Key individuals
You must submit information about key individuals of the entity. Ramp uses four roles: Beneficial owner, Director, Executive, and Representative. Required roles depend on the products enabled for the entity.
For the EUR, GBP, PLN, SEK, and DKK KYB/C flows, select at least one Director, at least one Executive, and exactly one Representative. If no individual directly or indirectly owns 25% or more, confirm that in the form instead of assigning the Beneficial owner role to a director. One person can hold multiple roles, so you do not need to add the same person more than once.
| Role | Definition | Requirement |
|---|---|---|
| Beneficial owner | An individual who directly or indirectly owns 25% or more of the company | Anyone who meets this definition, or confirm that no one does |
| Director | An individual who is a member of the governing board of the company | At least one |
| Executive | An individual who is an executive or senior manager with significant management responsibility for the business | At least one |
| Representative | An individual authorized to act for the business in this application | Exactly one |
Please select every applicable role for each individual. An individual can hold any combination of the three non-representative roles, including:
- Beneficial owner, Director, and Executive
- Beneficial owner and Director
- Beneficial owner and Executive
- Director and Executive
- Beneficial owner
- Director
- Executive
You must also select exactly one individual as the Representative. This person is authorized to act for the business in the application.
Important Note: For the EUR KYB/C flow for Bill Pay and Reimbursements, the selected representative will have to complete liveness checks (a quick identity verification) during submission. If the representative is not a director, they must provide proof that they are authorized to act for the business for KYB purposes. In this case, an authorization letter will need to be completed and signed.
Identity verification
The information and documents provided for the person submitting, all Directors, Shareholders, and UBOs will be verified through the following methods:
- Electronic verification
- SSN verification (if applicable for U.S. individuals)
Directors
Please have the following information and documents available:
- Full name
- Date of birth
- Country of residence
- Title / Role
- ID (required if the Director is also a beneficial owner, representative, or executive)
- Address
- Address proof (required if the Director is also a beneficial owner, representative, or executive)
- Phone
Beneficial owners (if applicable)
Please have the following information and documents available:
- Full name
- Date of birth
- Country of residence
- Title / Role
- Identity document
- Home address
- Address proof (if required)
- Phone
Frequently asked questions
What Ramp role does the submitter need?
- No specific Ramp role is required. The submitter must have significant control and management of the business and access to the relevant entity and product in Ramp.
Does the information I enter save?
- Business information is saved when you select Continue. Key individual information is saved when you select Save for that individual.
- Uploaded files are saved when the upload completes.
- You can return to the form later, but edits that you have not submitted are not saved.
How long will it take for the KYB/C check to be reviewed?
- 3–5 business days
- If the team determines there is a gap in your submission, you will be asked to resubmit
- It is of utmost importance your submission is complete and accurate to prevent delays
Which agreements apply to the KYB/C check?
Card issuing in GBP, EUR, PLN, SEK, or DKK: The applicable agreements and policies are the Europe Payment Card Supplement, the Stripe Issuing Accountholder Agreement (EU or UK), the Stripe Privacy Policy, and the Ramp Privacy Policy.
Reimbursements or Bill Pay: During KYB/C submission, Ramp shows the agreements and policies required for your entity. When the Wise Customer Agreement appears, use the applicable version (EU or GB); the Wise Privacy Policy also applies.