Acumatica Sync Error | Inter-Branch Transactions feature is disabled
Overview
This error occurs when Ramp attempts to sync a transaction that involves multiple branches, but the Inter-Branch Transactions feature is not enabled in your Acumatica instance.
How to resolve
- Sign in to Acumatica as an administrator.
- Navigate to Finance > General Ledger > Preferences.
- Locate the Inter-Branch Transactions setting and enable it.
- Save the changes.
- Return to Ramp and retry the sync.
Enabling this setting should allow the transaction to sync successfully.